We install, test, and repair all types of backflow assemblies.

Backflow Preventers are safeguards designed to protect our drinking water. How do you know if a backflow preventer is working properly? Schedule your TEST with Arbor Plumbing & Backflow, the Triangle’s Backflow Solution – 984-295-TEST!

backflow testing gauge

Backflow Test 101

Backflow assemblies must be tested to ensure that you are being properly protected from backflow conditions. Over time your device will require maintenance, repair, or replacement because of environmental factors, mineral deposits, and corrosive elements present in your water. These conditions are to be expected and over time will impact the performance of your device. Testing makes for a system of detection and ensures that your assembly is performing to its maximum standard.

TEST your backflow assembly immediately following installation, and on an annual schedule after that. In some cases, testing should be carried out on a more frequent basis depending on the water quality, the hazards involved, and environmental conditions. It is essential that backflow prevention assemblies be tested, maintained, and inspected in order to effectively safeguard the public drinking supply.

Our Reporting Process

Backflow and cross connection control services are performed in accordance with the authorized USC and UF- TRELLO testing procedures as adopted by the NC AWWA/WEA. Our organization holds all requisite plumbing and cross connection control licenses and certifications established under North Carolina state laws, and we are authorized to offer our services in participating jurisdictions, in line with NCDEQ requirements. By employing nationally recognized and locally approved testing methods and test kits, we consistently deliver accurate results, reflecting our unwavering commitment to upholding the highest professional standards in backflow prevention and cross-connection control programs.

Approved Equipment and Certification Compliance: We use only backflow prevention assembly test equipment evaluated and/or approved by the Water Provider, ensuring annual accuracy checks and calibration according to the manufacturer’s recommendations. We submit certification of the accuracy and calibration of our test equipment to the Water Provider annually, as required by their guidelines.

Timely and Accurate Reporting: We provide copies of all test and repair reports to the consumer and the Water Provider within ten (10) business days of completed work, maintaining these records for a minimum of three (3) years. Our testers are responsible for the accuracy of all tests and reports.

Preserving Integrity: Our certified testers will not alter the design, material, or operational characteristics of an assembly during repair or maintenance without prior approval from the Water Provider.

Commitment to Quality: We guarantee the use of original manufactured parts for repairing or replacing components in backflow prevention assemblies.

Thorough Inspections and Repairs: Our certified testers conduct comprehensive inspections and repairs of backflow prevention assemblies, using approved forms to report their findings, including any materials or replacement parts utilized, to the consumer and responsible authorities.

Please note that payment is required prior to transferring any records. If reports are not submitted within the prescribed timeline by the Water Provider, a retest may be necessary.